Welcome to the SATT Resources page for McMaster University! This resource is designed to help employees efficiently troubleshoot and resolve common issues by following clear solution routes. Please consult this page for guidance before seeking further assistance. Note: We do not support Mac or personal devices—only university-issued equipment is covered here.
About Laptop and Desktop
Internet
Mac-Wifi / Ethernet Issue
Outlook and Teams
Account / Not Connecting / Other Issue
TeamViewer
Connecting Instructions
Map a Drive
Instructions
Laptop
Request / Setup / Update
Monitor
Request / Setup
About Other
Docking Station
Request / Setup / Issue
Printer
Add a printer / Printer issue