Wifi Connection Issue

November 11, 2024

Step 1:

Please find the below sit at the bottom right of your screen. Click the icon squared by red
wifi not connected screenshot

Step 2:
You will see a pop-up window like below. Select the wifi button.
connect to wifi step 2

Step 3:
Connect Mac-Wifi. The username is your MacID.

–If you are having the below error message, please go to the next section: Mac-Wifi Error Message Type 1: Can’t Connect to This Network
screenshot of can't connect to this network example

If you are getting this error message below:
screenshot of can't connect to this network example

Please right-click on the wifi you attempt to connect
connecting wifi right-click
Click the forget, and reconnect to the wifi.

If the forget button is not showing, please contact satt@mcmaster.ca

If your error message looks like below, please go to “Mac-Wifi: How to Connect?” and follow each step.
Example screenshot of error message 2

Find a blue cable that looks like this:
ethernet cable

Make sure this is plugged in to both your laptop/docking station and the wall.
ethernet wall jack
docking station ethernet jack

If it is working, there should be an icon like below, on the right-bottom corner.
ethernet connected icon

If after plugging and replugging, the internet is still not working, please contact satt@mcmaster.ca